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JobMate
Jobmate is the UK’s leading provider of job posting and job distribution services - delivering on average over 2 Million job transactions each month - for many of the largest recruiting agencies and companies in the UK.
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Call Centre Customer Service Advisor
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| employer: |
Randstad Contact Centre Solutions |
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| location: |
Runcorn, Preston Brook |
| salary: |
on application |
| description: |
Randstad Contact Centre Solutions are currently seeking to recruit Fulltime Customer Service Advisors to work for a leading telecommunications call centre based in Preston Brook, near Runcorn.
This is an excellent opportunity to build a career with an award winning contact centre, offering full training and an exciting benefits package.
Facilities include:
On site restaurant
Free on site parking
Free shuttle service from Runcorn/Warrington
Showers on site.
Your role will be to answer incoming calls from existing contract customers, acting as the first point of contact....
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Call Centre Customer Service Representative
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| employer: |
Capita |
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| location: |
Coventry |
| salary: |
on application |
| description: |
JOB PURPOSE
Responsible for responding to calls (via telephone, IVR or textphone) regarding the Congestion Charging Scheme. This will also involve processing payments by credit and debit card for licence sales and PCN payments providing clear and concise responses to customer enquiries. The CSR will also be expected to promote prevention of fraud by completing internal checks and contracts.
KEY RESPONSIBILITIES
1. Maintain customer service standards by answering calls promptly, remaining courteous and professional at all times.
2. Listen attentively to customer...
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Call Centre Manager
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| employer: |
call centre people |
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| location: |
Stratford-Upon-Avon |
| salary: |
on application |
| description: |
Our client is looking for a call centre operations manager for their call centre in Warwickshire. The successful candidate will have relevant experience in this area.
We also have other vacancies in the call centre industry
...
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Call Centre Retentions Advisor
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| employer: |
Randstad Contact Centre Solutions |
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| location: |
Runcorn, Preston Brook |
| salary: |
on application |
| description: |
Randstad Contact Centre Solutions are looking to recruit a number of Call Centre Retentions Advisors. This is a fantastic opportunity to build a career with a leading telecommunications company.
Your role will involve taking inbound calls from customers wishing to disconnect from the mobile network. You will use your questioning and analytical skills to provide a solution whilst providing exceptional customer service at all times.
Previous sales and customer service experience is essential as is a desire to succeed in a targeted environment. You will be highly motivated and be...
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Customer Service Supervisor
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| employer: |
Scottish Citylink Coaches |
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| location: |
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| salary: |
on application |
| description: |
Customer Service Supervisor
Reporting directly to the Customer Service Manager, you should have experience of staff supervision and development.
Knowledge of the transport industry is desirable but not necessary. Staff handling skills, customer service provision, and the ability to motivate and coach a team of individuals are the main attributes required.
Core responsibilities:
Supervising a team of staff, you would be responsible for ensuring their performance, training and HR issues meet Company standards and expectations.
Able to motivate your team to ensure continuous...
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CUSTOMER SERVICE ASSISTANT
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| employer: |
My Travel |
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| location: |
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| salary: |
on application |
| description: |
CUSTOMER SERVICE ASSISTANT
You will also play a key role in guiding customers on excursions around the resort and assisting the Customer Service Representative with Welcome Events. Whatever you are doing you’ll always be an important point of call for customers with questions or problems.
Your main duties include: -
· Airport duties and coach transfers on customers’ arrival and departure
· Promoting and assisting the Customer Service Representative with Welcome Events
· Handling complaints and resolving problems
· Endorsing the sale of excursions and additional services offered...
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Customer Support / Service
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| employer: |
Total PDA Ltd |
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| location: |
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| salary: |
on application |
| description: |
Job Position: Customer Service
Division: Customer Service
Reports to: MD
Position Supervises: NA Hiring Manager Reports to: NA
Similar position titles at other companies: Customer Support
Position description
Objective of position
As a key member of a dynamic, energized team you will play a major part in the smooth running of a highly successful company, ensuring we offer a 1st class service to all our customers.
Major responsibilities and critical tasks
Product Returns
Ensuring all...
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Customer Service Professional
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| employer: |
Vodafone |
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| location: |
Warrington |
| salary: |
on application |
| description: |
Customers quite rightly see our people as trusted sources of advice. So if you’re the kind of person who loves to make a great impression, and use your own personality to add that special touch to helping people, this could be right up your street.
What will you do?
You’ll be answering all sorts of calls and queries from our high-value customers — about tariffs, technical details, or information on new products and services, for example. Whatever the question, however, it’ll be up to you to solve it in your own way. You’ll be working in small teams and often dealing with the same...
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Customer Service Advisor
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| employer: |
Unicom |
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| location: |
Manchester |
| salary: |
on application |
| description: |
The Role
As the first point of contact for all Unicom customers we require confident and empathetic individuals to join our customer services department. As a predominantly inbound department your role will be to resolve a range of customer enquires including billing queries, fault diagnostics and broadband issues. Some outbound calls will be made when necessary, primarily providing fault updates and courtesy calls. In addition you will liaise with wholesale suppliers for fault resolutions and engineer appointments. This role offers excellent variety and the opportunity to develop your...
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Customer Service Professional
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| employer: |
Vodafone Recruitment |
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| location: |
Warrington, Cheshire |
| salary: |
on application |
| description: |
Do you could be part of something big, and work in our award winning call centre?
This is your chance, as we are looking for outstanding customer service agents. We need people who care, and want to provide the best service to our customers. And in return you can take advantage of our unbeatable benefits package, which includes;
31 days paid holiday.
A referral scheme where you can earn up to £2500.
Discounts on mobile packages, as well as a staff line rental where you pay £25 for all calls and texts.
Pension and share scheme options - own a part of...
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Customer Service Advisor
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| employer: |
Vodafone Recruitment |
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| location: |
Trowbridge |
| salary: |
on application |
| description: |
Customer Service Advisor
Customers quite rightly see our people as trusted sources of advice. So if you’re the kind of person who loves to make a great impression, and use your own personality to add that special touch to helping people, this could be right up your street.
What will you do?
You’ll be answering incoming calls from small to medium sized businesses who use Vodafone. They could ask you about all sorts of things — upgrades, tariffs, technical queries, or information on new products and services, for example. Whatever the question, however, it’ll be up to you to...
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Customer Service Colleague
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| employer: |
emmanuels |
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| location: |
Cape Town |
| salary: |
on application |
| description: |
Answering inbound calls from existing and new customers. Understanding customer queries. Resolving client queries and liaising with UK stores. Recording of accurate customer and order information. Managing of customer follow-ups in a timely manner. Ensuring that the quality of the service is maintained. Maintaining UK data protection laws and ensuring that direct marketing procedures are followed at all times. Using established call handling procedures, adhering and applying to them wherever possible. Ensuring that calls are resolved within the allocated time. Ensuring calls are closed...
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Customer Service Specialist
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| employer: |
BrightHouse |
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| location: |
UK |
| salary: |
on application |
| description: |
Role and Context:
Purpose
To ensure that exceptional customer service levels are being provided to both stores and customers
Context
BrightHouse is a leading retail chain, offering quality goods for the home in an affordable way.
CSC‘s currently service stores. The role of the Customer Services Specialist will be to take specific responsibility for communication with stores and field management and to operate a ‘sundown’ policy on service complaints.
Relationships
- Customer Service Centre management and colleagues. Store management and...
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CUSTOMER SERVICE REPRESENTATIVE (Select)
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| employer: |
My Travel |
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| location: |
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| salary: |
on application |
| description: |
CUSTOMER SERVICE REPRESENTATIVE (Select)
The responsibilities of a Customer Service Representative (Select) are the same of those of a Customer Service Representative. The difference lies in the fact that for this position you will need more life experience and be prepared to work independently in smaller more culturally focused resorts. You will need to be able to drive and whilst an additional language would be beneficial, it is not essential Sales are integral part of the role but your overall focus will be on giving the very best in customer service.
Your main duties will...
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Customer Service Advisor - Wakefield
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| employer: |
Corporate Express |
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| location: |
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| salary: |
on application |
| description: |
Customer Service Advisor
Wakefield
£11,000 Basic Plus £1,200 Bonus
As a result of continued growth, the need has arisen to recruit a Customer Service Advisor to work at our Wakefield site, situated at 41 Business Park next to the M1. The hours of work will be 8-30 to 17-30 Monday to Friday and there is no shift work involved. There is also free parking at this purpose built modern site.
The role involves the processing of high volumes of customer orders received either by telephone, fax or internet. Successful candidates will be have excellent...
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Customer Service Advisors (Banbury)
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| employer: |
Vodafone |
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| location: |
Banbury, Oxfordshire |
| salary: |
on application |
| description: |
VODAFONE - Adderbury, Banbury Business Park
From pop princesses to politicians and goalies to grannies - our technology keeps all sorts of people in touch. And we like having the same mix of characters at our contact centre.
But whatever their background, our advisors all have one thing in common: they're experts in communicating. If you've got a knack in connecting with different people you could be too.
Taking inbound calls from business customers - dealing with various enquiries.
Our Superb benefits include 28 days' paid holiday, a discounted phone...
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Customer Service Advisors, Wiltshire
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| employer: |
Vodafone |
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| location: |
Trowbridge, Wiltshire |
| salary: |
on application |
| description: |
VODAFONE - White Horse Business park, Trowbridge.
From pop princesses to politicians and goalies to grannies - our technology keeps all sorts of people in touch. And we like having the same mix of characters at our contact centre.
But whatever their background, our advisors all have one thing in common: they're experts in communicating. If you've got a knack in connecting with different people you could be too.
Taking inbound calls from large businesses and organisations - dealing with various enquiries.
Our Superb benefits include 28 days' paid...
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Customer Service Advisors ( Nottinghamshire)
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| employer: |
Vodafone |
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| location: |
Newark, Nottinghamshire |
| salary: |
on application |
| description: |
VODAFONE Jobs
From pop princesses to politicians and goalies to grannies - our technology keeps all sorts of people in touch. And we like having the same mix of characters at our contact centre.
But whatever their background, our advisors all have one thing in common: they're experts in communicating. If you've got a knack in connecting with different people you could be too. Taking inbound calls from small and medium sized business customers - dealing with various enquiries.
Our Superb benefits include 28 days' paid holiday, a discounted phone package with free...
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Customer Service Advisors, Newbury
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| employer: |
Vodafone |
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| location: |
Newbury, Berkshire |
| salary: |
on application |
| description: |
Customer Service Advisors VODAFONE - Newbury Business Park
From pop princesses to politicians and goalies to grannies - our technology keeps all sorts of people in touch. And we like having the same mix of characters at our contact centre.
But whatever their background, our advisors all have one thing in common: they're experts in communicating. If you've got a knack in connecting with different people you could be too.
Taking inbound calls from large business and organisations - dealing with various enquiries.
Our Superb benefits include 28 days' paid...
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